MERCURE CARCASSONNE LA CITE, Carcassonne – A Smart Stay in the City
About the Hotel
Rooms & Amenities
The Mercure Carcassonne La Cite offers air-conditioned rooms with modern decor. Each room includes a flat-screen TV with satellite channels, a seating area with a sofa, and a coffee maker. Higher-category rooms provide views of the outdoor pool or the citadel, which is illuminated at night. Private bathrooms feature a bath or shower, and some rooms have patio doors opening directly onto the garden. Soundproofed windows ensure quiet.
Dining Options
The on-site restaurant, La Vicomté, serves Mediterranean specialties and local dishes like cassoulet. A three-course daily-changing menu is available for €21.50, and a regional menu for €31. The breakfast buffet includes croissants, scrambled eggs, bacon, gluten-free options, organic choices, and macarons. Guests can also build their own salad from 26 ingredients. The small bar stays open until midnight and features a large fireplace.
Leisure & Pool
The hotel has a seasonal outdoor pool with views of the citadel's ramparts, open from May. The garden includes a lawn, a shaded terrace, and summer flowers. Staff can recommend local tours and nearby attractions, including vineyards in the surrounding area.
Location & Transport
The hotel is a five-minute walk from the entrance to Carcassonne's medieval district. Nearby landmarks include Carcassonne Cathedral (1.5 km), Cite de Carcassonne (0.5 km), and Chateau Comtal (0.5 km). Free private parking is available on-site.
Services & Facilities
The hotel provides free Wi-Fi, room service, and three meeting rooms accommodating up to 90 people. Safety features include carbon monoxide detectors, fire extinguishers, and smoke detectors. The lobby has a fireplace, and staff offer tour and ticket assistance.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- No smoking on site
- Free Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Allergy-free rooms
- Lift
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
Services
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Children's menu
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Seasonal outdoor pool
- Beach umbrellas
- Sun loungers
- Sun terrace
- Garden area
- Pool with view
- Shallow end
Room features
- Wi-Fi in rooms
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Guest Ratings & Reviews
I had a wonderful stay at the hotel. The rooms were comfortable and well-equipped, and the staff provided excellent service. The location was perfect for exploring the old town, although it could get crowded at times. The dining experience was enjoyable with delicious freshly made sandwiches. Overall, a great value for the price.
The hotel offers stunning views over Carcassone and comfortable rooms with sofa beds, but the air conditioning could be improved. The service is impeccable with attentive staff offering room service and pet amenities. The location is unbeatable, just a stone's throw from Carcassone old town and the castle. Dining options are limited, serving only packaged products. Overall, the facilities are modern with visible attention to cleanliness, yet the value for money could be more competitive.
The hotel offers stunning views over Carcassonne, comfortable sofa beds, and efficient air conditioning. The location is just near the old town and the Citadel, with a beautiful garden setting and extremely helpful staff to assist with your visits. The dining experience includes some good cheese, providing an authentic taste of the region.
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